Riverfront Federal Credit Union Member Privacy Policy

Riverfront Federal Credit Union
Member Privacy Policy

The Board of Directors, Management and employees of Riverfront Federal Credit Union (RFCU) are concerned about and respect the privacy of our members’ personal financial information. We are committed to providing you with top quality products and excellent service. We understand that our members furnish sensitive information to the credit union in the course of day to day business, and we are committed to treating such information responsibly. We know that our members expect privacy and security for their personal and financial affairs. We want to assure you that we pride ourselves on meeting and exceeding your expectations.

RFCU provides notice to its members of its privacy policies and practices at account opening as well as annually during the continuation of the member relationship. RFCU utilizes the model privacy notice form established by Federal Regulators. This model form allows members to easily compare the privacy practices of different financial institutions in an easy-to-read format. RFCU uses the model form consistent with the instructions prescribed by the National Credit Union Administration (NCUA) to comply with the disclosure requirements for privacy notices.

Our members can be assured that we will take all necessary steps to safeguard sensitive information that has been entrusted to us. Our privacy policy outlines what we do with members’ personal information pursuant to 12 CFR §716 of the National Credit Union Administration’s Rules and Regulations.

Click here to access our Privacy Notice

Members may limit us from sharing their personal information with nonaffiliated third parties using any of the following methods:

Secure online:
Complete an information sharing opt-out form online and submit it to us safely and securely.

Click here to access our online form

By telephone:
Contact our office at 610-374-8351 or 800-451-3477 and press option #4 to speak to a Financial Services Representative.

By mail:
Fill out our mail-in information sharing opt-out form and return it to the address on the notice.

Click here to access our mail-in form

If you have questions pertaining to our Privacy Policy or would like additional information, you may contact us at 610-374-8351 or 1-800-451-3477 and speak to a Financial Services Representative.